1.    : Surveys reveal shifts in social attitudes among younger people related to issues such as same-sex marriage and citizenship for illegal immigra

Identify some reasons why people resist change and the implementation tactics that managers can use to overcome resistance.

: Describe how managers apply the stages of unfreezing, changing, and refreezing to bring about changes in the culture and people of an organization.

: Describe the innovation strategies that managers implement for changing products and workflow technologies, such as a bottom-up approach and open innovation.

: Explain disruptive innovation and the ambidextrous approach as possible responses to the forces that drive innovation and change in today’s organizations.

1.              : What does it mean to be "true to yourself"? Is being true to yourself more important than achieving personal career success in a male-dominated company? Is it okay to enable the continuation of an "unhealthy" work environment for women? Why do you think the way you do about this?

1.              What other strategies might Amara adopt to work with the oil company men as an active member of the team? What are the pros and cons of each strategy?

1.              If you were Amara, how would you try to conduct yourself at the oil company? Would you act differently from your normal personality? Do you think your approach would be successful? Why or why not?

1.              : Ask the Muslim workers to delay their sunset prayers until a regularly scheduled break occurs, pointing out that North Waters is primarily a place of business, not a house of worship.

1.              : Try to hire the fewest possible Muslim workers so the work line will be efficient on second shift.

1.              : Continue the current policy that leaves it up to the Muslim workers as to when they leave the assembly line to perform their sunset rituals.

1.       : How might organizations strike a balance between respecting and meeting the needs of a diverse workforce and shaping a well-focused high-performance corporate culture based on shared values?

1.       : Describe how diversity of thought boosts creativity and innovation in the workplace. Why do managers consider diversity of thought to be a competitive advantage?